Domain verification for managing accounts

Modified on Tue, 17 Dec at 3:32 PM

As an administrator, you can verify your company's domain to prove that you are the owner of all user accounts with this domain. Your company's domain is anything that appears after the @ symbol in your users' email addresses. For example, Lemontaps owns the domain lemontaps.com.



TABLE OF CONTENT



1. advantages of domain verification

  1. Claim user accounts with this domain:

    By verifying your domain, you can automatically or manually assign new users to your team. This gives you full control over the management of these accounts and ensures that design settings, editing rights and other specifications are also applied to self-registered users.

  2. The ability to apply security policies to managed accounts:

    Domain verification is also a prerequisite for using single sign-on (SSO) and synchronizing user accounts.


2. setting up domain verification

Navigate to Domain management:

  1. Go to Organization > Login and provisioning and click on Manage domain under Domain management.
  2. Select Add domain.


Add domain:

  1. Enter your domain and click on Add.



       2. copy the information from all fields and paste it into the settings of your DNS management system. Make sure that the DNS entry is left on the server as it may be checked regularly.




       3. once the domain is verified, the status in the table will change to “Verified”. 


3. account claiming - claiming user accounts

There are various ways to claim user accounts for your team. You can specify that all users who register with your domain are automatically added to your team or a specific unit. Alternatively, you can also check which colleagues have registered independently and assign them to your team manually.



a) Activate automatic account claiming:

  1. You can now access the settings under the three dots in the domain menu.

    Under the settings, select whether new users should be automatically added to your team.

  2. Make sure that they are assigned to the correct unit (e.g. “Global (Standard)”).






b) Manual account claiming:

    1. click on “Claim accounts” 


 

    2. check accounts: Download a list (e.g. an Excel file) to view all user accounts with the verified domain.


    3. select accounts: You can either import all accounts or select specific accounts.



    4. complete the import: After the import, the users will appear in the user overview. 




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