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Define default content

What are default content?

Default content refers to predefined information that is automatically displayed in all user profiles.

You can define default values for all contact attributes, for example:

  • Addresses
  • Links
  • Files

These will then appear consistently across all profiles.

Default content can also be configured for specific subgroups (units).

Where can I find the settings?

Team Settings → Profile Design → Default Content

What content can be defined?

You can set default content for various contact attributes, such as:

  • Company address
  • Company name
  • Department
  • Website / homepage
  • Phone number / hotline / fax
  • Central links (e.g. careers page, social media)
  • Files (e.g. company brochures)

These are especially useful for information that is identical for all users. Default content eliminates the need to maintain this information individually for each user.

Unit-specific settings

Default content can also be configured differently for individual units.

To do this, select the desired unit in the default content settings and define the relevant attributes.

Display in user profiles

Default content is automatically displayed in user profiles and marked as “Default”.

Important:

  • Users cannot edit this content
  • Users cannot remove this content
  • Changes to default content apply to all users (or all users within a unit)
  • If you delete a default profile attribute, previously stored values (from before the default was set) may reappear in user profiles. To clear this field for all profiles, go to the profile table, select all profiles, click “Edit”, choose the respective field, and select the action “Delete”. Then click “Save” to apply the changes.

Admin management

Admins also cannot edit default content directly within user profiles.

All changes must be made centrally via the default content settings.

This ensures that:

  • all profiles remain consistent
  • no individual deviations occur

FAQs

Can default content be removed for individual users?
No. Default content always applies to all profiles within a unit and cannot be removed individually.

What if content should only apply to specific users?
In this case, the user must be moved to a separate unit. This is the only way to manage different content for different user groups.

Can users edit default content themselves?
No. Default content is centrally managed and can only be modified by admins.