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Different line heights in Outlook (old vs. new)

Problem

Email signatures are displayed differently in Outlook:
Line spacing appears noticeably different between the old and the new Outlook versions.


Cause

This is due to the different rendering technologies used by the two Outlook versions:

New Outlook

  • based on modern web technology
  • uses standard CSS
  • line-height is rendered exactly as defined (e.g. 1.2, 1.5, etc.)

Old Outlook (classic)

  • uses the Microsoft Word rendering engine
  • does not support true CSS line-height
  • instead applies its own predefined line spacing values, such as:
    • single
    • 1.5 lines
    • double

What does this mean in practice?

If a custom line height is defined in the signature (e.g. line-height: 1.2 or 1.5):

New Outlook
→ displays the spacing correctly

Old Outlook
→ ignores the defined value
→ applies its own default spacing (usually “single” ≈ 1)

Result:
The signature appears more compact or differently proportioned in old Outlook.


Solution / Recommendation

If the signature should look as similar as possible across both Outlook versions:

→ Set the line height consistently to 1


Why does this work?

  • A value of 1 most closely matches the “single” spacing used in classic Outlook
  • This minimizes visual differences between both versions

Important:
A 100% identical appearance is technically not possible due to the fundamentally different rendering engines.