Different line heights in Outlook (old vs. new)
Problem
Email signatures are displayed differently in Outlook:
Line spacing appears noticeably different between the old and the new Outlook versions.
Cause
This is due to the different rendering technologies used by the two Outlook versions:
New Outlook
- based on modern web technology
- uses standard CSS
line-heightis rendered exactly as defined (e.g. 1.2, 1.5, etc.)
Old Outlook (classic)
- uses the Microsoft Word rendering engine
- does not support true CSS
line-height - instead applies its own predefined line spacing values, such as:
- single
- 1.5 lines
- double
What does this mean in practice?
If a custom line height is defined in the signature (e.g. line-height: 1.2 or 1.5):
New Outlook
→ displays the spacing correctly
Old Outlook
→ ignores the defined value
→ applies its own default spacing (usually “single” ≈ 1)
Result:
The signature appears more compact or differently proportioned in old Outlook.
Solution / Recommendation
If the signature should look as similar as possible across both Outlook versions:
→ Set the line height consistently to 1
Why does this work?
- A value of
1most closely matches the “single” spacing used in classic Outlook - This minimizes visual differences between both versions
Important:
A 100% identical appearance is technically not possible due to the fundamentally different rendering engines.