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Delete Account

Deleting an account depends on your current plan and your role in the system.

1. Starter Plan (Free)

If you are using the free Starter plan, you can delete your account yourself:

  1. Go to your account settings
  2. Open the “Delete account” tab
  3. Enter your registered email address to confirm
  4. Confirm the deletion

Your account will then be deleted.

2. Single User Pro Plan

If you are on a Single User Pro plan, you cannot delete your account yourself.

In this case:

3. Team Member

If you are part of a team, you cannot delete your account yourself.

In this case:

  • Contact your administrator
  • They can delete your profile for you

How to check if you are part of a team:

  • Click on the question mark icon
    Bildschirmfoto 2026-03-19 um 14.44.28
  • You will see an internal contact person listed there

This person is your point of contact for account deletion.

4. Administrator (Team Admin)

As an administrator, you can delete accounts of other users.

You can find detailed instructions in the article:
“Delete users – process and impact”

5. Owner (Main Administrator)

If you are the owner (main administrator), you cannot delete your own account.

How to check if you are the owner:

  • Try to delete your own profile under “Profiles”
  • You will see a message indicating that this is not possible

In this case: