--- title: Business card opens in the wrong language – What can I do? description: Your digital business card opens in a different language than expected? Here's how to find the cause and fix it. --- [Skip to content](https://support.lemontaps.com/en/visitenkarte-öffnet-sich-in-der-falschen-sprache-was-kann-ich-tun#main-content) - [English](https://support.lemontaps.com/en/visitenkarte-%C3%B6ffnet-sich-in-der-falschen-sprache-was-kann-ich-tun) - [Deutsch](https://support.lemontaps.com/de/visitenkarte-öffnet-sich-in-der-falschen-sprache-was-kann-ich-tun) English Show submenu for translations ![Lemontaps Logo-Black (1)](https://support.lemontaps.com/hubfs/Lemontaps%20Logo-Black%20(1).svg) - Start - Produkte - Preise - Blog - Unternehmen Open main navigation Close main navigation - Start - Produkte - Preise - Blog - Unternehmen - - [English](https://support.lemontaps.com/en/visitenkarte-%C3%B6ffnet-sich-in-der-falschen-sprache-was-kann-ich-tun) - [Deutsch](https://support.lemontaps.com/de/visitenkarte-öffnet-sich-in-der-falschen-sprache-was-kann-ich-tun) English Show submenu for translations - [Contact us](mailto:support@lemontaps.com) [Contact us](mailto:support@lemontaps.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Lemontaps Helpdesk](https://support.lemontaps.com/en?hsLang=en) 2. [Troubleshooting & Problem Resolution](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en) 3. [Feature & Function Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#feature-function-issues) October 13, 2026 # Business card opens in the wrong language – What can I do? **Requirements:** All users · Paid plan This article explains what you can do if a digital business card opens in a different language than expected.  **Find and fix the cause** Go through the following points in order: 1. Check whether the desired language is set up as a profile language under [Organisation › Translations](https://lemontaps.com/md/organisation/translations). If it is missing, the business card opens in the fallback language. 2. Check whether anyone has ever logged in to Lemontaps on the device, for example if you are testing on your own smartphone. In that case, the language of your Lemontaps account is used instead of the device language. 3. Clear the browser cache on the device and open the business card again. If the correct language is now shown, the language was previously changed on a Lemontaps business card on this device. This language is stored and then applies to every business card opened on the device – including other profiles. Clearing the cache removes the stored language, and the device language applies again. Alternatively, you can switch the language back directly on the business card. **Important:** If the device language works as expected on one device but not on another, this is usually due to a stored language (point 2 or 3), not the operating system. To test the device language, it's best to use a device on which no Lemontaps business card has been opened and no one has logged in, or to clear the cache first. - [Central User Management](https://support.lemontaps.com/en/central-user-management?hsLang=en#main-content) - [User Management](https://support.lemontaps.com/en/central-user-management?hsLang=en#user-management) - [Email & Communication](https://support.lemontaps.com/en/central-user-management?hsLang=en#email-communication) - [Roles, Permissions & Approvals](https://support.lemontaps.com/en/central-user-management?hsLang=en#roles-permissions-approvals) - [Manage Profile Content](https://support.lemontaps.com/en/central-user-management?hsLang=en#manage-profile-content) - [Bulk Management & Imports](https://support.lemontaps.com/en/central-user-management?hsLang=en#bulk-management-imports) - [Organization & structure](https://support.lemontaps.com/en/central-user-management?hsLang=en#organization-structure) - [White-Label](https://support.lemontaps.com/en/central-user-management?hsLang=en#white-label) - [Identity & Security](https://support.lemontaps.com/en/central-user-management?hsLang=en#identity-security) - [Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#main-content) - [Identity & User Management](https://support.lemontaps.com/en/integrations?hsLang=en#identity-user-management) - [CRM Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#crm-integrations) - [Other Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#other-integrations) - [Digital Business Card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#main-content) - [Share Digital Business Card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#share-digital-business-card) - [Design & Layout](https://support.lemontaps.com/en/digital-business-card?hsLang=en#design-layout) - [NFC card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#nfc-card) - [Lead capture](https://support.lemontaps.com/en/lead-capture?hsLang=en) - [Email signature](https://support.lemontaps.com/en/email-signature?hsLang=en#main-content) - [Centralized email signatures (Outlook)](https://support.lemontaps.com/en/email-signature?hsLang=en#centralized-email-signatures-outlook) - [Manual email signatures](https://support.lemontaps.com/en/email-signature?hsLang=en#manual-email-signatures) - [Email signature design](https://support.lemontaps.com/en/email-signature?hsLang=en#email-signature-design) - [Paper business card ordering system](https://support.lemontaps.com/en/paper-business-card-ordering-system?hsLang=en) - [Legal & Data Protection](https://support.lemontaps.com/en/legal-data-protection?hsLang=en) - [Troubleshooting & Problem Resolution](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#main-content) - [Login & Access Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#login-access-issues) - [Email signature – issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#email-signature-issues) - [Technical Diagnostics](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#technical-diagnostics) - [Feature & Function Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#feature-function-issues) - [Paper Card Ordering System – Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#paper-card-ordering-system-issues) - [NFC & Hardware – Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#nfc-hardware-issues) - [SCIM problems](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#scim-problems) - [Account & Security](https://support.lemontaps.com/en/account-security?hsLang=en#main-content) - [Account Settings](https://support.lemontaps.com/en/account-security?hsLang=en#account-settings) - [Billing & Subscription](https://support.lemontaps.com/en/billing-subscription?hsLang=en#main-content) - [Trial Period & Plans](https://support.lemontaps.com/en/billing-subscription?hsLang=en#trial-period-plans) - [Invoices & Payments](https://support.lemontaps.com/en/billing-subscription?hsLang=en#invoices-payments) - [Licenses & Cancellation](https://support.lemontaps.com/en/billing-subscription?hsLang=en#licenses-cancellation) # Lemon Innovation & Technology GmbH [mailto:support@lemontaps.com](mailto:support@lemontaps.com) Copyright © 2026, Lemon Innovation & Technology GmbH