--- title: Using the Lemontaps App Offline description: Learn which Lemontaps app features work offline, which need an internet connection, and which are web-only. --- [Skip to content](https://support.lemontaps.com/en/lemontaps-app-offline-nutzen#main-content) - [English](https://support.lemontaps.com/en/lemontaps-app-offline-nutzen) - [Deutsch](https://support.lemontaps.com/de/lemontaps-app-offline-nutzen) English Show submenu for translations ![Lemontaps Logo-Black (1)](https://support.lemontaps.com/hubfs/Lemontaps%20Logo-Black%20(1).svg) - Start - Produkte - Preise - Blog - Unternehmen Open main navigation Close main navigation - Start - Produkte - Preise - Blog - Unternehmen - - [English](https://support.lemontaps.com/en/lemontaps-app-offline-nutzen) - [Deutsch](https://support.lemontaps.com/de/lemontaps-app-offline-nutzen) English Show submenu for translations - [Contact us](mailto:support@lemontaps.com) [Contact us](mailto:support@lemontaps.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Lemontaps Helpdesk](https://support.lemontaps.com/en?hsLang=en) 2. [Lead capture](https://support.lemontaps.com/en/lead-capture?hsLang=en) September 7, 2026 # Using the Lemontaps App Offline **Requirements:** All users · Paid plan · Sales Addon The Lemontaps app also works without an internet connection – ideal for trade shows or places with poor reception. Some features remain fully available, others require an internet connection, and a few are generally only available in the web version of Lemontaps. This applies equally to iOS and Android. #### What works offline? - Scan a business card, badge, or QR code - Add a contact manually - Import a contact from your phone's address book - Edit a contact - Record and save voice notes - Display and share your offline QR code **Note:** The offline QR code is a static version of your QR code. Unlike the regular (online) QR code, it does not update automatically when you change your profile data. #### What doesn't work offline? - **Contact enrichment:** Automatically completing contact data (e.g. email, phone number, company details) via AI enrichment requires an internet connection. This process cannot start without one. - Preview or edit your own digital business card profile - Export contacts to a CRM system - Filter contacts - Search contacts - Import contacts from a CRM system - Download a contact - Delete a contact - Send a follow-up email to a contact These actions become available again as soon as the device is back online. #### How do I know I'm offline? The [contacts overview](https://lemontaps.com/contacts) shows that the app is in offline mode, along with how many entries are still waiting to sync. ![IMG\_0040](https://support.lemontaps.com/hs-fs/hubfs/IMG_0040.jpeg?width=336&height=336&name=IMG_0040.jpeg) #### What happens once the internet connection is back? Once the device is back online, the following happens automatically: 1. **Sync:** All contacts scanned, manually added, or edited offline are transferred from the device to the Lemontaps server. Only then are they stored centrally – i.e. visible in the contacts overview on all of the user's devices. 2. **Contact enrichment:** Only after a successful sync does AI enrichment automatically start for contacts captured offline (see the article How Contact Enrichment Works with Lemontaps). Until then, these contacts remain stored with unenriched raw data (e.g. only name/company from a badge scan). **How do I see how many entries are still pending?** The contact list shows, while in offline mode, how many contacts/entries are still waiting to sync. - [Central User Management](https://support.lemontaps.com/en/central-user-management?hsLang=en#main-content) - [User Management](https://support.lemontaps.com/en/central-user-management?hsLang=en#user-management) - [Email & Communication](https://support.lemontaps.com/en/central-user-management?hsLang=en#email-communication) - [Roles, Permissions & Approvals](https://support.lemontaps.com/en/central-user-management?hsLang=en#roles-permissions-approvals) - [Manage Profile Content](https://support.lemontaps.com/en/central-user-management?hsLang=en#manage-profile-content) - [Bulk Management & Imports](https://support.lemontaps.com/en/central-user-management?hsLang=en#bulk-management-imports) - [Organization & structure](https://support.lemontaps.com/en/central-user-management?hsLang=en#organization-structure) - [White-Label](https://support.lemontaps.com/en/central-user-management?hsLang=en#white-label) - [Identity & Security](https://support.lemontaps.com/en/central-user-management?hsLang=en#identity-security) - [Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#main-content) - [Identity & User Management](https://support.lemontaps.com/en/integrations?hsLang=en#identity-user-management) - [CRM Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#crm-integrations) - [Other Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#other-integrations) - [Digital Business Card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#main-content) - [Share Digital Business Card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#share-digital-business-card) - [Design & Layout](https://support.lemontaps.com/en/digital-business-card?hsLang=en#design-layout) - [NFC card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#nfc-card) - [Lead capture](https://support.lemontaps.com/en/lead-capture?hsLang=en) - [Email signature](https://support.lemontaps.com/en/email-signature?hsLang=en#main-content) - [Centralized email signatures (Outlook)](https://support.lemontaps.com/en/email-signature?hsLang=en#centralized-email-signatures-outlook) - [Manual email signatures](https://support.lemontaps.com/en/email-signature?hsLang=en#manual-email-signatures) - [Email signature design](https://support.lemontaps.com/en/email-signature?hsLang=en#email-signature-design) - [Paper business card ordering system](https://support.lemontaps.com/en/paper-business-card-ordering-system?hsLang=en) - [Legal & Data Protection](https://support.lemontaps.com/en/legal-data-protection?hsLang=en) - [Troubleshooting & Problem Resolution](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#main-content) - [Login & Access Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#login-access-issues) - [Email signature – issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#email-signature-issues) - [Technical Diagnostics](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#technical-diagnostics) - [Feature & Function Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#feature-function-issues) - [Paper Card Ordering System – Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#paper-card-ordering-system-issues) - [NFC & Hardware – Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#nfc-hardware-issues) - [SCIM problems](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#scim-problems) - [Account & Security](https://support.lemontaps.com/en/account-security?hsLang=en#main-content) - [Account Settings](https://support.lemontaps.com/en/account-security?hsLang=en#account-settings) - [Billing & Subscription](https://support.lemontaps.com/en/billing-subscription?hsLang=en#main-content) - [Trial Period & Plans](https://support.lemontaps.com/en/billing-subscription?hsLang=en#trial-period-plans) - [Invoices & Payments](https://support.lemontaps.com/en/billing-subscription?hsLang=en#invoices-payments) - [Licenses & Cancellation](https://support.lemontaps.com/en/billing-subscription?hsLang=en#licenses-cancellation) # Lemon Innovation & Technology GmbH [mailto:support@lemontaps.com](mailto:support@lemontaps.com) Copyright © 2026, Lemon Innovation & Technology GmbH