--- title: Canceling Lemontaps Licenses description: Learn how to cancel your Lemontaps licenses, including notice periods, contract terms, and the cancellation process. --- [Skip to content](https://support.lemontaps.com/en/canceling-lemontaps-licenses#main-content) - [English](https://support.lemontaps.com/en/canceling-lemontaps-licenses) - [Deutsch](https://support.lemontaps.com/de/lemontaps-lizenzen-kündigen) English Show submenu for translations ![Lemontaps Logo-Black (1)](https://support.lemontaps.com/hubfs/Lemontaps%20Logo-Black%20(1).svg) - Start - Produkte - Preise - Blog - Unternehmen Open main navigation Close main navigation - Start - Produkte - Preise - Blog - Unternehmen - - [English](https://support.lemontaps.com/en/canceling-lemontaps-licenses) - [Deutsch](https://support.lemontaps.com/de/lemontaps-lizenzen-kündigen) English Show submenu for translations - [Contact us](mailto:support@lemontaps.com) [Contact us](mailto:support@lemontaps.com) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Licenses & Cancellation](https://support.lemontaps.com/en/billing-subscription?hsLang=en#licenses-cancellation) May 20, 2026 # Canceling Lemontaps Licenses ### How to Cancel Directly in the Dashboard 1. **Navigate to the Billing page** under “[Billing](https://lemontaps.com/md/settings/billing)”. *(Only administrators have access to this page.)* 2. **Click on “Cancel Subscription”** — a confirmation popup will appear. ![Bildschirmfoto 2026-05-19 um 15.59.34](https://support.lemontaps.com/hs-fs/hubfs/Bildschirmfoto%202026-05-19%20um%2015.59.34.png?width=433&height=197&name=Bildschirmfoto%202026-05-19%20um%2015.59.34.png) 3. **Confirm the cancellation** again in the popup by clicking “Cancel Subscription”. ![Bildschirmfoto 2026-05-19 um 16.01.04](https://support.lemontaps.com/hs-fs/hubfs/Bildschirmfoto%202026-05-19%20um%2016.01.04.png?width=224&height=282&name=Bildschirmfoto%202026-05-19%20um%2016.01.04.png) 4. **Provide a reason for cancellation** — this is required to complete the process. In the final step, the end date of your license will also be displayed. > ⚠️ **Important:** After the license expires, your organization and all associated data will be permanently deleted from the Lemontaps servers within 30 days. --- ### Cancellation via Email (if the popup does not appear) Send an email to support@lemontaps.com including your reason for cancellation. Our support team will then send you a cancellation confirmation. --- ### Notice Period & Subscription Term | Cancellation Received | Effect | | --- | --- | | More than 2 months before the end of the term | Cancellation takes effect at the end of the current subscription term | | Less than 2 months before the end of the term | The license is automatically renewed for another year | - [Central User Management](https://support.lemontaps.com/en/central-user-management?hsLang=en#main-content) - [User Management](https://support.lemontaps.com/en/central-user-management?hsLang=en#user-management) - [Email & Communication](https://support.lemontaps.com/en/central-user-management?hsLang=en#email-communication) - [Roles, Permissions & Approvals](https://support.lemontaps.com/en/central-user-management?hsLang=en#roles-permissions-approvals) - [Manage Profile Content](https://support.lemontaps.com/en/central-user-management?hsLang=en#manage-profile-content) - [Bulk Management & Imports](https://support.lemontaps.com/en/central-user-management?hsLang=en#bulk-management-imports) - [Organization & structure](https://support.lemontaps.com/en/central-user-management?hsLang=en#organization-structure) - [White-Label](https://support.lemontaps.com/en/central-user-management?hsLang=en#white-label) - [Identity & Security](https://support.lemontaps.com/en/central-user-management?hsLang=en#identity-security) - [Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#main-content) - [Identity & User Management](https://support.lemontaps.com/en/integrations?hsLang=en#identity-user-management) - [CRM Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#crm-integrations) - [Other Integrations](https://support.lemontaps.com/en/integrations?hsLang=en#other-integrations) - [Digital Business Card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#main-content) - [Share Digital Business Card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#share-digital-business-card) - [Design & Layout](https://support.lemontaps.com/en/digital-business-card?hsLang=en#design-layout) - [NFC card](https://support.lemontaps.com/en/digital-business-card?hsLang=en#nfc-card) - [Lead capture](https://support.lemontaps.com/en/lead-capture?hsLang=en) - [Email signature](https://support.lemontaps.com/en/email-signature?hsLang=en#main-content) - [Centralized email signatures (Outlook)](https://support.lemontaps.com/en/email-signature?hsLang=en#centralized-email-signatures-outlook) - [Manual email signatures](https://support.lemontaps.com/en/email-signature?hsLang=en#manual-email-signatures) - [Email signature design](https://support.lemontaps.com/en/email-signature?hsLang=en#email-signature-design) - [Paper business card ordering system](https://support.lemontaps.com/en/paper-business-card-ordering-system?hsLang=en) - [Legal & Data Protection](https://support.lemontaps.com/en/legal-data-protection?hsLang=en) - [Troubleshooting & Problem Resolution](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#main-content) - [Login & Access Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#login-access-issues) - [Email signature – issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#email-signature-issues) - [Technical Diagnostics](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#technical-diagnostics) - [Feature & Function Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#feature-function-issues) - [Paper Card Ordering System – Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#paper-card-ordering-system-issues) - [NFC & Hardware – Issues](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#nfc-hardware-issues) - [SCIM problems](https://support.lemontaps.com/en/troubleshooting-problem-resolution?hsLang=en#scim-problems) - [Account & Security](https://support.lemontaps.com/en/account-security?hsLang=en#main-content) - [Account Settings](https://support.lemontaps.com/en/account-security?hsLang=en#account-settings) - [Billing & Subscription](https://support.lemontaps.com/en/billing-subscription?hsLang=en#main-content) - [Trial Period & Plans](https://support.lemontaps.com/en/billing-subscription?hsLang=en#trial-period-plans) - [Invoices & Payments](https://support.lemontaps.com/en/billing-subscription?hsLang=en#invoices-payments) - [Licenses & Cancellation](https://support.lemontaps.com/en/billing-subscription?hsLang=en#licenses-cancellation) # Lemon Innovation & Technology GmbH [mailto:support@lemontaps.com](mailto:support@lemontaps.com) Copyright © 2026, Lemon Innovation & Technology GmbH